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SHIPPING POLICY

All items are handmade to order therefore our processing time is between 1-2 weeks for UK orders and up to 4 weeks for international orders. 

Orders placed in the UK have a delivery flat rate of £2.50. 

 

We ship internationally and delivery costs are a flat rate of £4.99.

FREE UK shipping with orders over £25 and FREE INTERNATIONAL shipping with orders over £45.

Custom and import taxes - Any customs or import taxes that apply are to be paid by the buyer. Loopylunaboutique is not responsible for any delays due to customs. 

RETURN POLICY

We are happy to accept returns please contact us within 5 days of delivery and ship items back within 10 days of delivery. 

We do not accept cancellations however feel free to contact me if there are any problems with your order. 

Unfortunately we do not accept returns on custom/personalised orders or sale items.

Return items must be in there original condition and buyer is responsible for return shipping costs. If the item is not received in original condition the buyer is responsible for loss of value.